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Date/Time: Sat, 04 May 2024 06:38:35 +0000



Post From: No data to DOM after Win 10 upgrade and HD installed on another PC

[2023-01-27 16:31:34]
Sierra_Chart Engineering - Posts: 14207
We do not set the rules. We do not want to support CQG or NT.

If you are going to type all of this, this is just not worth our time at all.

If you have a simple question in one sentence let us know what that is.

Once again we do not want to support CQG or NT and we do not set the stupid exchange fee rules.

You have written way too much here.

We recommend using Teton order routing:
Sierra Chart Teton Futures Order Routing

Please do not use CQG. This is not worth our time. We have no interest in answering your questions in relation to CQG and we are not going to do that. We would rather lose you as a customer. Let us know if you would like a refund.
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However, refer to the following information so you can use Sierra Chart for charting right now:

To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-27 16:33:17