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Date/Time: Tue, 23 Apr 2024 02:07:16 +0000



Post From: Order placement does not always work in simulation mode

[2023-01-27 06:52:34]
SocalGuy - Posts: 4
Hi,

In my chartbook, I have two charts with Chart Trade Mode and Chart DOM on.

On one of them, i can place orders on the chart and chart DOM with no issues, all the time.

However, on the other, after the chartbook has been opened for awhile, order placements do not work when it is in simulation mode (i.e nothing happens when i click on the chart DOM, nor when I try to place an order from the right click pop up menu). When the problem is happening, if i switch off Simulation Mode, order placement works normally (but if i switch Simulation Mode back on, order placement still does not work). I can still place Simulation Mode orders in the other chart, and i can see the order on the problematic chart when I do. If i close the chartbook and re-open it, then order placement in simulation mode works normally again.

This issue started happening about a week ago.

Please let me know how to fix this issue.

Thank you.