Support Board

Date/Time: Fri, 26 Apr 2024 18:40:12 +0000

Post From: DTC Protocol - JSON heartbeat (ping client->server) - bug?

[2023-01-26 18:19:19] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14104
Regarding post #20 you need both. You need the DTC protocol heartbeat message to be sent about every 20 seconds and you need the websocket Ping message according to the websocket specifications which we do not publish. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing