Support Board

Date/Time: Thu, 25 Apr 2024 06:30:03 +0000

Post From: Charts not automatically connecting to data feed when Sierra is launched

[2023-01-26 15:16:33] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
If you are trading with EdgeClear now, then most likely you are setup with the Teton Order Routing service. If this is the case then you need to finish setting up the Teton Order Routing Service. Follow the instructions at the following link starting with step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions If you are using a different order routing service, let us know and we will point you to the proper instructions. Hopefully the connection issue was just a temporary Internet thing, but let us know if you continue to have issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing