Support Board

Date/Time: Sun, 05 May 2024 21:15:58 +0000

Post From: Trading evaluator updating very slow including priceline(s) not following pricelabel

[2023-01-26 15:06:40] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14237
We are not observing any problem with the trading evaluator service. We want to make sure you are getting real-time data. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing