Support Board

Date/Time: Fri, 03 May 2024 09:21:23 +0000

Post From: Issue with Symbol mapping or settings (Denali / DTC enabled)

[2023-01-23 23:23:40] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
When you are connected to your Rithmic account and if you see missing data, then you need to delete the data in the chart and redownload the data so that it fills everything in. Note that this will only work with the data that you are getting from us, which is the CME exchange only. Refer to the following instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing