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Date/Time: Fri, 23 Feb 2024 16:52:12 +0000



Post From: Interactive Brokers TWS upgraded today and intraday stock charts are gone

[2023-01-18 13:24:46]
User244592 - Posts: 45
I cant tell if anyone is reading these. IB contacted me about this issue and said it was corrected in a beta, download it and problem fixed. I did that and the problem is not fixed. Still useless for intraday stock charts.


HD Request # 2 | Downloading Intraday chart data for NVGS to the file NVGS.scid. Service: interactive_brokers.trading | 2023-01-18 08:15:55.894
HD Request # 2 | Download start date-time: 2023-01-17 15:18:20.000000. File last date-time: 2023-01-17 15:18:20.000000 | 2023-01-18 08:15:55.895
HD Request # 2 | Requesting a total of 0 days and 65855 seconds. | 2023-01-18 08:15:55.895
HD Request # 2 | IB Backfill - Seconds requested: 65855. Seconds Remaining: 0. | 2023-01-18 08:15:55.895
HD Request # 2 | Requesting 65855 Seconds of data at 30 secs with ending date-time at 2023-01-18 09:25:55 for NVGS. PriceType: TRADES | 2023-01-18 08:15:55.895
HD Request # 2 | Message from IB: Warning: Your API version does not support fractional share size rules. Please upgrade to a minimum version 163. Trimmed value 1.41 to 1. IB Error Code: 2176. Request ID: 200002. | 2023-01-18 08:15:56.126
HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for NVGS | 2023-01-18 08:15:56.126
HD Request # 2 | Completion time: 1s. | 2023-01-18 08:15:56.126
HD Request # 2 | Intraday data download complete for NVGS. Unique request ID: 2 | 2023-01-18 08:15:56.126
Real-time Intraday chart data file updates started for NVGS | 2023-01-18 08:15:56.126

Here is what IB sent me about the FIX that did not work. I resubmitted the ticket .

Thank you for contacting Interactive Brokers.

There was a backend change of dataType of how data is delivered via TWS to TWS API. Moved from double to decimal.
With that, we have introduced a new setting in TWS Latest and BETA (please upgrade to either).
Setting in question: TWS -> Global Configuration -> API -> Settings -> check the box "Send Forex market data in compatibility mode in integer units" > restart the TWS & 3rd party platform for changes to take effect
Date Time Of Last Edit: 2023-01-18 13:29:10