Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 12:00:02 +0000



Post From: Have active NASDAQ US stock data subscription but getting delayed data

[2023-01-12 14:28:13]
trader0222 - Posts: 29
Hi John,

Thank you for your support. I have altered my firewall rules to resolve error code 10053. (Just got a new SSD hence relocated SierraChart :)

However, I seem to be see some behavior within the log that looks abnormal.
Are these normal and expected?

Also attaching full message log thru "Send For Analysis"


Interactive Brokers | Real-time data for symbol AAPL-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol ADBE-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol AMZN-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol BRK.B-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol DIA-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol GOOG-NQTV is currently unavailable. | 2023-01-12 22:10:56.159
Interactive Brokers | Real-time data for symbol GS-NQTV is currently unavailable. | 2023-01-12 22:10:56.159


After sometime,

Interactive Brokers | Real-time data for symbol AAPL-NQTV has been restored. | 2023-01-12 22:10:59.703
Interactive Brokers | Real-time data for symbol ADBE-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Real-time data for symbol AMZN-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Real-time data for symbol BRK.B-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Real-time data for symbol DIA-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Real-time data for symbol GOOG-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Real-time data for symbol GS-NQTV has been restored. | 2023-01-12 22:10:59.704
Interactive Brokers | Received security definition for symbol AAPL-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol ADBE-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol AMZN-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol BRK.B-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol DIA-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol GOOG-NQTV | 2023-01-12 22:11:02.354
Interactive Brokers | Received security definition for symbol GS-NQTV | 2023-01-12 22:11:02.354