Support Board

Date/Time: Tue, 07 May 2024 01:53:30 +0000

Post From: Real Time

[2023-01-11 17:14:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
Sorry, we misread your Verification date for the non-professional status for the CME Group. Since you have activated non-professional exchanges, you need to connect to your live, funded, futures trading account. When you had previously filled out the agreements for the Denali Exchange Data Feed, you had specified that you had a TD Ameritrade account. Unfortunately, we no longer support TD Ameritrade, so you can not connect to that account in order to verify the account. Do you have an account that uses Rithmic, CQG, or the Teton Order Routing Service? If so, then you will need to connect to that account. If you let us know what service it uses we can point you to the instructions. Otherwise, we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing