Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 21:04:13 +0000



Post From: Binance tickers not updating since 7 am today

[2023-01-10 13:16:22]
Sierra_Chart Engineering - Posts: 14173
We are not going to be able to resolve this quickly. We expect to get this resolved sometime today but not immediately.

The data has to come from a server we have in Europe and that server has a problem at this time. At the present time we are not running a redundant set up with Binance because we are forced to use a server in Europe and we have limited infrastructure there.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-10 13:23:03