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Date/Time: Tue, 23 Apr 2024 19:21:55 +0000



Post From: Illegitimate Postings on Sierra Chart Support Board

[2023-01-06 14:53:59]
Sierra_Chart Engineering - Posts: 14062
Attached is another example of an illegitimate posting. The user never logged into Sierra Chart, and it is a trial account.

It is deceptive. It is providing inaccurate information. It is providing instructions which are not even applicable to Sierra Chart and describing menus and interfaces which do not even exist.

It also mentions that Sierra Chart would be in the Program Files folder. It is not there by default. And it is not recommended to be there and can malfunction in that folder.

What is the purpose of this? The only thing that we can conclude, is that someone is trying to make us look bad. Since we delete the posting because it is clearly providing false and misleading information and then this person can say that Sierra Chart deleted their posts when they were trying to help users. So you can see they are trying to create a bad image for Sierra Chart, when we are trying to clean up the board and maintain accuracy.

And so that there is no uncertainty, this very same user account who has not even used Sierra Chart has also made another illegitimate posting on the board, about a year ago, advertising another website. The posting was completely off-topic and unrelated to Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-06 15:23:04
imageIllegitimatePosting_2023-01-06_095021.png / V - Attached On 2023-01-06 14:52:39 UTC - Size: 26.64 KB - 151 views