Support Board

Date/Time: Sat, 04 May 2024 20:10:07 +0000

Post From: ISSUES

[2023-01-05 21:55:22] Link To Thread - Link To Post [Go To First Post]
M2m48 - Posts: 10
Package 10 utilized IB instead of SCtrading services, major historical delay from daily which is correct to 1,3 minute charts . Delay is from 30 seconds to minutes. or totally incorrect. Since I had Series package 10 decided to change to Denali exchange. Went thru all gyrations including Setup Instruction: Sierra Chart Software item 1-5, 6 will not be using Denali with trading services 7-9, 10 File >open chart book or books? edit>translate symbols to current service 12 . How do you open chartbook than edit>translate symbols to current service ? M only seen on Futures, nothing on Equities . Present problem no delays just incorrect information, daily always seems to be correct but one minute, 3 minutes on equities has charting and pricing incorrect. Note also some symbols are truncated at 5 minutes to the left of the screen so no full display. On the top line information SC DATA -All Services Correct Date and Time only question is do I need Simulation since I will not be using IB data and trading.