Support Board

Date/Time: Fri, 03 May 2024 08:13:04 +0000

Post From: Download data failed

[2014-05-07 18:15:44] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Clearly this is an Internet connectivity issue you are having on your side. Set the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 Minute. After changing this, then change the Service in Sierra Chart to the SC Historical Data Service, if it is not already. Go to a chart using a symbol supported by this service and re-download the data with Edit >>Delete All Data and Download. If there still is a problem, then use port 80: https://www.sierrachart.com/index.php?l=doc/helpdetails41.html#UsingPort80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-07 18:16:49