Support Board

Date/Time: Fri, 03 May 2024 11:21:52 +0000

Post From: Service Connection Error

[2022-12-12 04:51:58] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14190
That error message comes from Rithmic: Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:51.610 Here is more information about this: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing