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Service Connection Error

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[2022-12-10 19:42:05] #1 [Go To First Post]
Martinyan333 - Posts: 27
"Connection error message from service: Rithmic Direct - DTC Logon error received from server: permission denied" Why am I getting this error?

[2022-12-12 01:36:09] #2 [Go To First Post]
Martinyan333 - Posts: 27
This is the error message I'm getting Thanks in advance


Rithic Service Issue.PNG / V - Attached On 2022-12-12 01:35:38 UTC - Size: 8.74 KB - 53 views Attachment Deleted.

[2022-12-12 02:08:54] #3 [Go To First Post]
Martinyan333 - Posts: 27
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Creating socket. Using TLS 1.2. \| 2022-12-11 20:59:06.718 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| New receive buffer size: 32768 \| 2022-12-11 20:59:06.718 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Connecting to IP: 38.79.0.89. \| 2022-12-11 20:59:06.718 Created the DTC Protocol server. \| 2022-12-11 20:59:06.801 DTC Protocol Server listening on port 11099. \| 2022-12-11 20:59:06.803 Reading Internal Order ID file. \| 2022-12-11 20:59:06.803 Reading Trade Orders file. \| 2022-12-11 20:59:06.862 Reading Trade Positions file. \| 2022-12-11 20:59:06.863 Reading Trade Account Data files. \| 2022-12-11 20:59:06.863 UDPListener (1588). Port 22904 \| Listening on UDP port 22904. \| 2022-12-11 20:59:06.885 Software version: 2458 64-bit \| 2022-12-11 20:59:06.885 Primary Thread ID: 12608 \| 2022-12-11 20:59:06.885 Usage end date: 2022-12-21 \| 2022-12-11 20:59:06.885 Enabled for: Advanced Features 2. \| 2022-12-11 20:59:06.885 Enabled for: Sierra Chart Historical Data Service. \| 2022-12-11 20:59:06.885 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2022-12-11 20:59:06.885 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-12-11 20:59:06.885 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-12-11 20:59:06.885 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) \| 2022-12-11 20:59:06.885 Enabled for exchange: Euronext Equities Delayed \| 2022-12-11 20:59:06.885 Enabled for exchange2: CME (Trading Account Required) \| 2022-12-11 20:59:06.885 Enabled for exchange2: CBOT \| 2022-12-11 20:59:06.885 Enabled for exchange2: COMEX (Trading Account Required) \| 2022-12-11 20:59:06.885 Enabled for exchange2: NYMEX (Trading Account Required) \| 2022-12-11 20:59:06.885 Enabled for exchange2: fairx_exchange.data \| 2022-12-11 20:59:06.885 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-12-11 20:59:06.885 Current selected Data/Trading service: Rithmic Direct - DTC \| 2022-12-11 20:59:06.885 Custom symbol settings values: enabled \| 2022-12-11 20:59:06.885 Chart Update Interval: 100 \| 2022-12-11 20:59:06.885 Intraday Data Storage Time Unit: 0 \| 2022-12-11 20:59:06.885 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2022-12-11 20:59:06.885 2022-12-12 01:59:06 Local computer time in UTC \| 2022-12-11 20:59:06.885 2022-12-11 20:59:06 Local computer time in SC Time Zone \| 2022-12-11 20:59:06.885 2022-12-12 01:59:04 Server time in UTC \| 2022-12-11 20:59:06.885 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2022-12-11 20:59:06.885 Program path: C:\Users\matth\Desktop\SierraChart\ \| 2022-12-11 20:59:06.885 Data Files path: C:\Users\matth\Desktop\SierraChart\Data\ \| 2022-12-11 20:59:06.885 OS Version Number: 10.0 \| 2022-12-11 20:59:06.885 Locale Setting: C \| 2022-12-11 20:59:06.885 DLLs: 1OF_Delta_64.dll, delta_64.dll, delta_64_vert_margin.dll, OF_Delta_64.dll, TicinoMathV3.0.dll, TicinoMathV3.0_2151.dll, TicinoMathV3.0_2151_64.dll, TicinoMathV3.0_64.dll, TicinoSuite_64.dll, UserContributedStudies_64.dll, VolMultButtons.dll, VolMultiplier_64_1.dll \| 2022-12-11 20:59:06.886 Allowed protected custom studies: TicinoSuite \| 2022-12-11 20:59:06.886 Crash reporter started: true \| 2022-12-11 20:59:06.886 Created the DTC Protocol historical data server. \| 2022-12-11 20:59:06.904 HD Server Manager \| Listening on port 11098. \| 2022-12-11 20:59:06.905 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. \| 2022-12-11 20:59:06.906 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 20:59:06.960 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:07.214 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2022-12-11 20:59:07.214 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:07.518 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| CloseSocket call. \| 2022-12-11 20:59:07.518 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-12-11 20:59:07.519 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) \| Closed. \| 2022-12-11 20:59:07.519 Received 5 login tokens. \| 2022-12-11 20:59:07.630 Symbol settings MD5 received. Request ID: 1. \| 2022-12-11 20:59:09.460 Requested symbol settings for service code rithmic_v2.trading. Request ID: 2. \| 2022-12-11 20:59:09.460 Files to Open on Startup \| Opening file: daily weekly quad.Cht \| 2022-12-11 20:59:11.887 Loading DLL: C:\Users\matth\Desktop\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffbd5e60000 \| 2022-12-11 20:59:11.923 Loading DLL: C:\Users\matth\Desktop\SierraChart\Data\TicinoSuite.dll (TicinoSuite_64.dll). Handle: 7ffc15cb0000 \| 2022-12-11 20:59:11.930 ESZ2.CME Daily #2 \| Reloading chart. \| 2022-12-11 20:59:11.954 ESZ2.CME Daily #3 \| Reloading chart. \| 2022-12-11 20:59:11.983 ESZ2.CME Daily #4 \| Reloading chart. \| 2022-12-11 20:59:12.008 ESZ2.CME Daily #8 \| Reloading chart. \| 2022-12-11 20:59:12.036 Loading DLL: C:\Users\matth\Desktop\SierraChart\Data\VolMultButtons.dll (VolMultButtons.dll). Handle: 7ffc1b470000 \| 2022-12-11 20:59:12.059 ESZ2.CME 7 Day #9 \| Reloading chart. \| 2022-12-11 20:59:12.072 ESZ2.CME 1 Day #10 \| Reloading chart. \| 2022-12-11 20:59:12.165 ESZ2.CME Monthly #14 \| Reloading chart. \| 2022-12-11 20:59:12.176 $INX 7 Day #11 \| Reloading chart. \| 2022-12-11 20:59:12.185 ESZ2.CME 7 Day #7 \| Reloading chart. \| 2022-12-11 20:59:12.227 ESZ2.CME 7 Day #1 \| Reloading chart. \| 2022-12-11 20:59:12.236 ESZ2.CME 7 Day #5 \| Reloading chart. \| 2022-12-11 20:59:12.269 ESZ2.CME 7 Day #6 \| Reloading chart. \| 2022-12-11 20:59:12.281 Files to Open on Startup \| Opening file: Stonkystonk1234.Cht \| 2022-12-11 20:59:12.290 ESZ2.CME 30 Min #9 \| Reloading chart. \| 2022-12-11 20:59:12.331 ESZ2.CME 1 Day #12 \| Reloading chart. \| 2022-12-11 20:59:12.340 Loading DLL: C:\Users\matth\Desktop\SierraChart\Data\OF_Delta.dll (OF_Delta_64.dll). Handle: 7ffc15810000 \| 2022-12-11 20:59:12.349 ESZ2.CME 30 Min #8 \| Reloading chart. \| 2022-12-11 20:59:12.632 ESZ2.CME 1 Day #18 \| Reloading chart. \| 2022-12-11 20:59:12.738 ESZ2.CME 10 Min #1 \| Reloading chart. \| 2022-12-11 20:59:12.774 ESZ2.CME 10 Min #2 \| Reloading chart. \| 2022-12-11 20:59:12.912 ESZ2.CME 5 Min #3 \| Reloading chart. \| 2022-12-11 20:59:12.940 ESZ2.CME 240 Min #4 \| Reloading chart. \| 2022-12-11 20:59:12.950 Mapping MESZ2.CME to MESZ22. Service code: cme \| 2022-12-11 20:59:14.093 Using symbol data fast lookup vector \| 2022-12-11 20:59:14.093 Mapping ESZ2.CME to ESZ22. Service code: cme \| 2022-12-11 20:59:14.093 Symbol settings received. Request ID: 2. \| 2022-12-11 20:59:18.212 Starting DelayedDownloadMonitoringTimer \| 2022-12-11 20:59:19.399 Starting HDTimeoutTimer \| 2022-12-11 20:59:19.402 Added historical Daily data request for ESZ2.CME to the queue. \| 2022-12-11 20:59:19.428 Triggering next historical data download in queue. \| 2022-12-11 20:59:19.428 HD Request # 1 \| Downloading Historical Daily chart data for ESZ2.CME. Starting date: 2022-12-07. Service: rithmic.trading \| 2022-12-11 20:59:19.589 Starting DelayedDownloadMonitoringTimer \| 2022-12-11 20:59:19.601 Starting HDTimeoutTimer \| 2022-12-11 20:59:19.601 Added historical Intraday data request for ESZ2.CME to the queue. \| 2022-12-11 20:59:19.601 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. \| 2022-12-11 20:59:19.601 Triggering next historical data download in queue. \| 2022-12-11 20:59:19.604 HD Request # 2 \| Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: cme \| 2022-12-11 20:59:19.604 HD Request # 2 \| Download start date-time: 2022-12-11 20:53:47.000000. File last date-time: 2022-12-11 20:53:47.798000 \| 2022-12-11 20:59:19.604 HD Request # 2 \| Using server: ds23.sierracharts.com port 10149 \| 2022-12-11 20:59:19.606 Socket (2) \| Creating socket. \| 2022-12-11 20:59:19.607 Socket (2) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:19.607 Socket (2) \| Connecting to IP: 142.215.17.188. \| 2022-12-11 20:59:19.607 Added historical Intraday data request for $INX to the queue. \| 2022-12-11 20:59:19.732 Intraday data recording state for symbol $INX is set to download 'Pending'. \| 2022-12-11 20:59:19.732 Triggering next historical data download in queue. \| 2022-12-11 20:59:19.732 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2022-12-11 20:59:20.316 HD Request # 2 \| Sending historical data logon request message. \| 2022-12-11 20:59:20.316 HD Request # 2 \| Requesting Intraday data. Start date-time: 2022-12-11 20:53:47. Record interval: 0. Symbol: ESZ22 \| 2022-12-11 20:59:21.445 HD Request # 2 \| Decompressing data. \| 2022-12-11 20:59:21.661 HD Request # 1 \| Requesting historical Daily data for ESZ22 starting at 2022-12-06. SC External HD service. \| 2022-12-11 20:59:22.047 HD Request # 1 \| Receiving historical Daily data for ESZ2.CME starting at 2022-12-07. \| 2022-12-11 20:59:23.685 HD Request # 1 \| Writing historical Daily data to the file ESZ2.CME.dly. \| 2022-12-11 20:59:23.685 HD Request # 1 \| Bytes received: 242 \| 2022-12-11 20:59:23.698 HD Request # 1 \| Received 4 Daily data records from 2022-12-07 00:00:00 to 2022-12-09 00:00:00 (3.0 days) and wrote 3 records for ESZ2.CME \| 2022-12-11 20:59:23.698 HD Request # 1 \| Completion time: 4s. \| 2022-12-11 20:59:23.698 HD Request # 1 \| Daily data download complete for ESZ2.CME. Unique request ID: 1 \| 2022-12-11 20:59:23.698 Removing historical data download ID 1. \| 2022-12-11 20:59:23.698 Triggering next historical data download in queue. \| 2022-12-11 20:59:23.699 No download requests in the queue to start downloads for. \| 2022-12-11 20:59:23.699 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 20:59:25.360 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 20:59:25.363 DTC Client socket (4) \| Creating socket. Using TLS 1.2. \| 2022-12-11 20:59:25.369 DTC Client socket (4) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:25.369 DTC Client socket (4) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 20:59:25.369 ESZ2.CME[M] Daily #2 \| Reloading chart. \| 2022-12-11 20:59:25.774 ESZ2.CME[M] Daily #3 \| Reloading chart. \| 2022-12-11 20:59:25.779 ESZ2.CME[M] Daily #4 \| Reloading chart. \| 2022-12-11 20:59:25.785 ESZ2.CME[M] Daily #8 \| Reloading chart. \| 2022-12-11 20:59:25.789 ESZ2.CME[M] Monthly #14 \| Reloading chart. \| 2022-12-11 20:59:25.795 HD Request # 2 \| Receiving Intraday data for ESZ2.CME starting at 2022-12-11 20:53:47.798000 \| 2022-12-11 20:59:26.034 Socket (2) \| CloseSocket call. \| 2022-12-11 20:59:26.035 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 20:59:26.035 Socket (2) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:26.244 Socket (2) \| Closed. \| 2022-12-11 20:59:26.244 Historical data download thread signaled to stop. \| 2022-12-11 20:59:27.623 HD Request # 2 \| Timestamp of first Intraday data file record written: 2022-12-11 20:53:59.989000. \| 2022-12-11 20:59:27.624 HD Request # 2 \| Received 332 Intraday data records from 2022-12-11 20:53:47.798000 to 2022-12-11 20:59:14.808000 (5.5 minutes) and wrote 331 records for ESZ2.CME \| 2022-12-11 20:59:27.625 HD Request # 2 \| Completion time: 8s. \| 2022-12-11 20:59:27.625 HD Request # 2 \| Intraday data download complete for ESZ2.CME. Unique request ID: 2 \| 2022-12-11 20:59:27.625 Removing historical data download ID 2. \| 2022-12-11 20:59:27.625 HD Request # 2 \| Enabling Intraday chart updating for symbol. \| 2022-12-11 20:59:27.625 Triggering next historical data download in queue. \| 2022-12-11 20:59:27.625 Historical data for ESZ2.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-12-11 20:59:27.625 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 20:59:27.625 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 20:59:27.625 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 20:59:27.625 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 20:59:27.625 HD Request # 3 \| Downloading Intraday chart data for $INX to the file $INX.scid. Service: sp.index \| 2022-12-11 20:59:27.977 HD Request # 3 \| Download start date-time: 2022-12-09 17:18:53.000000. File last date-time: 2022-12-09 17:18:53.667000 \| 2022-12-11 20:59:27.978 HD Request # 3 \| Using server: exchangehistdata1.sierracharts.com port 10150 \| 2022-12-11 20:59:27.978 Socket (1) \| Creating socket. \| 2022-12-11 20:59:27.980 Socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:27.980 Socket (1) \| Connecting to IP: 8.18.161.135. \| 2022-12-11 20:59:27.980 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2022-12-11 20:59:28.387 HD Request # 3 \| Sending historical data logon request message. \| 2022-12-11 20:59:28.387 HD Request # 3 \| Requesting Intraday data. Start date-time: 2022-12-09 17:18:53. Record interval: 0. Symbol: $INX \| 2022-12-11 20:59:28.973 HD Request # 3 \| Decompressing data. \| 2022-12-11 20:59:29.252 HD Request # 3 \| Receiving Intraday data for $INX starting at 2022-12-09 17:18:53.667000 \| 2022-12-11 20:59:29.252 Socket (1) \| CloseSocket call. \| 2022-12-11 20:59:29.252 Historical data download thread signaled to stop. \| 2022-12-11 20:59:29.252 HD Request # 3 \| Received 1 Intraday data record from 2022-12-09 17:18:53.667000 to 2022-12-09 17:18:53.667000 (0.0 seconds) and wrote 0 records for $INX \| 2022-12-11 20:59:29.252 HD Request # 3 \| Completion time: 2s. \| 2022-12-11 20:59:29.252 HD Request # 3 \| Intraday data download complete for $INX. Unique request ID: 3 \| 2022-12-11 20:59:29.252 Removing historical data download ID 3. \| 2022-12-11 20:59:29.252 HD Request # 3 \| Enabling Intraday chart updating for symbol. \| 2022-12-11 20:59:29.252 Triggering next historical data download in queue. \| 2022-12-11 20:59:29.252 Historical data for $INX is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2022-12-11 20:59:29.252 No download requests in the queue to start downloads for. \| 2022-12-11 20:59:29.252 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 20:59:29.252 Socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:29.437 Socket (1) \| Closed. \| 2022-12-11 20:59:29.437 DTC Client socket (4) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:30.581 DTC Client socket (4) \| CloseSocket call. \| 2022-12-11 20:59:30.581 DTC Client socket (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-12-11 20:59:30.581 DTC Client socket (4) \| Closed. \| 2022-12-11 20:59:30.581 Rithmic Direct - DTC \| Unexpected condition: Socket not connected in c_DTCServiceClient::OnBufferedSocketReceivedData \| 2022-12-11 20:59:30.582 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 20:59:30.582 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:30.582 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 20:59:30.599 DTC Client socket (0) \| CloseSocket call. \| 2022-12-11 20:59:30.628 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 20:59:30.671 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:30.672 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 20:59:34.663 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 20:59:34.664 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 20:59:34.665 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:34.665 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 20:59:34.665 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 20:59:34.798 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 20:59:34.798 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 20:59:34.798 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 20:59:34.798 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 20:59:41.294 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 20:59:41.294 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 20:59:41.294 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 20:59:41.294 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 20:59:41.294 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:41.294 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 20:59:42.053 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 20:59:42.053 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 20:59:42.053 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 20:59:42.053 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:42.053 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:42.322 DTC Client socket (1) \| Closed. \| 2022-12-11 20:59:42.322 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 20:59:46.048 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 20:59:46.050 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 20:59:46.050 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:46.050 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 20:59:46.050 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 20:59:46.556 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 20:59:46.556 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 20:59:46.556 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 20:59:46.556 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:52.247 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 20:59:52.499 DTC Client socket (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-12-11 20:59:52.499 DTC Client socket (1) \| Closed. \| 2022-12-11 20:59:52.499 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 20:59:52.499 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 20:59:52.499 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 20:59:52.499 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 20:59:52.499 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 20:59:52.499 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:52.499 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 20:59:54.042 DTC Client socket (0) \| CloseSocket call. \| 2022-12-11 20:59:54.042 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 20:59:54.042 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:54.042 ESZ2.CME 30 Min #9 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.193 ESZ2.CME 1 Day #12 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.198 ESZ2.CME 30 Min #8 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.317 ESZ2.CME 1 Day #18 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.336 ESZ2.CME 10 Min #1 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.356 ESZ2.CME 10 Min #2 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.374 ESZ2.CME 5 Min #3 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.400 ESZ2.CME 240 Min #4 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:55.413 ESZ2.CME 7 Day #9 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:57.504 ESZ2.CME 1 Day #10 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:57.508 ESZ2.CME 7 Day #7 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:57.525 ESZ2.CME 7 Day #1 \| Chart Data Loading Thread: Load canceled. \| 2022-12-11 20:59:57.539 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 20:59:58.043 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 20:59:58.054 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 20:59:58.055 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 20:59:58.055 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 20:59:58.055 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 20:59:58.208 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 20:59:58.208 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 20:59:58.208 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 20:59:58.208 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 20:59:58.513 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 20:59:58.513 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 20:59:58.513 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 20:59:58.513 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 20:59:58.513 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:58.513 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 20:59:58.533 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 20:59:58.534 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 20:59:58.534 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 20:59:58.534 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 20:59:58.534 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 20:59:58.717 DTC Client socket (1) \| Closed. \| 2022-12-11 20:59:58.717 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:00:02.537 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:00:02.550 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:00:02.551 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 21:00:02.551 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:00:02.551 Service is currently connecting. \| 2022-12-11 21:00:02.603 * Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:00:02.724 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:00:02.724 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:00:02.725 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:00:02.725 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 21:00:03.121 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 21:00:03.121 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:00:03.121 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:00:03.121 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 21:00:03.121 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:00:03.121 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:00:03.144 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 21:00:03.145 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:00:03.145 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:00:03.145 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:00:03.145 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 21:00:03.325 DTC Client socket (1) \| Closed. \| 2022-12-11 21:00:03.325 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:00:07.155 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:00:07.161 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:00:07.161 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 21:00:07.162 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:00:07.162 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:00:07.321 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:00:07.321 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:00:07.321 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:00:07.321 File >> Disconnect selected. \| 2022-12-11 21:00:07.470 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:00:07.472 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 21:00:07.473 DTC Client socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2022-12-11 21:00:07.473 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:00:07.473 DTC Client socket (1) \| Write has completed. Shutdown being performed. \| 2022-12-11 21:00:07.523 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:00:07.523 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:00:27.172 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| New receive buffer size: 32768 \| 2022-12-11 21:00:27.172 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| Connecting to IP: 38.79.0.89. \| 2022-12-11 21:00:27.172 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| New receive buffer size: 65536 \| 2022-12-11 21:00:27.801 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| Socket gracefully closed by remote side. \| 2022-12-11 21:00:27.904 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| CloseSocket call. \| 2022-12-11 21:00:27.907 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-12-11 21:00:27.907 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (2) \| Closed. \| 2022-12-11 21:00:27.907 DTC Client socket (1) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2022-12-11 21:02:32.235 DTC Client socket (1) \| Closed. \| 2022-12-11 21:02:32.235 DTC Client socket (1) \| Deleting network socket now after delay. \| 2022-12-11 21:03:02.243 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 3. \| 2022-12-11 21:03:57.372 Current selected Data/Trading service: SC Data - All Services \| 2022-12-11 21:03:57.372 Symbol settings MD5 received. Request ID: 3. \| 2022-12-11 21:03:59.781 Requested symbol settings for service code scdataallservices. Request ID: 4. \| 2022-12-11 21:03:59.781 SC Data - All Services \| Connected to server complete. \| 2022-12-11 21:04:02.072 Triggering next historical data download in queue. \| 2022-12-11 21:04:02.073 Triggering next historical data download in queue. \| 2022-12-11 21:04:02.073 Triggering next historical data download in queue. \| 2022-12-11 21:04:02.073 Triggering next historical data download in queue. \| 2022-12-11 21:04:02.073 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.073 Using symbol data fast lookup vector \| 2022-12-11 21:04:02.074 SC Data - All Services \| Starting real-time market data updates for: ESU2.CME. ID: 1 \| 2022-12-11 21:04:02.074 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: ESU2.CME \| 2022-12-11 21:04:02.074 SC Data - All Services \| Requesting security definition data for: ESU2.CME. ID: 1 \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESU2.CME \| 2022-12-11 21:04:02.074 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.074 SC Data - All Services \| Starting real-time market data updates for: ESZ2.CME. ID: 2 \| 2022-12-11 21:04:02.075 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: ESZ2.CME \| 2022-12-11 21:04:02.075 SC Data - All Services \| Requesting security definition data for: ESZ2.CME. ID: 2 \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 Subscribing to symbol for symbol alert. ESZ2.CME \| 2022-12-11 21:04:02.075 No download requests in the queue to start downloads for. \| 2022-12-11 21:04:02.078 No download requests in the queue to start downloads for. \| 2022-12-11 21:04:02.078 No download requests in the queue to start downloads for. \| 2022-12-11 21:04:02.079 No download requests in the queue to start downloads for. \| 2022-12-11 21:04:02.080 Symbol settings received. Request ID: 4. \| 2022-12-11 21:04:04.009 SC Data - All Services \| Disconnected. \| 2022-12-11 21:07:33.250 SC Data - All Services \| Disconnected. \| 2022-12-11 21:07:33.365 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:07:33.372 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| New receive buffer size: 32768 \| 2022-12-11 21:07:33.372 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| Connecting to IP: 38.79.0.89. \| 2022-12-11 21:07:33.372 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 5. \| 2022-12-11 21:07:33.372 Current selected Data/Trading service: Rithmic Direct - DTC \| 2022-12-11 21:07:33.372 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:33.420 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-12-11 21:07:34.082 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| CloseSocket call. \| 2022-12-11 21:07:34.085 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2022-12-11 21:07:34.085 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (1) \| Closed. \| 2022-12-11 21:07:34.085 Symbol settings MD5 received. Request ID: 5. \| 2022-12-11 21:07:35.541 Requested symbol settings for service code rithmic_v2.trading. Request ID: 6. \| 2022-12-11 21:07:35.541 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:07:37.415 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:07:37.425 DTC Client socket (2) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:07:37.426 DTC Client socket (2) \| New receive buffer size: 5242880 \| 2022-12-11 21:07:37.427 DTC Client socket (2) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:07:37.427 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:07:37.581 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:07:37.581 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:07:37.581 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:07:37.581 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 21:07:37.887 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 21:07:37.887 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:37.887 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:37.888 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 21:07:37.888 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:37.888 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:07:37.969 DTC Client socket (2) \| CloseSocket call. \| 2022-12-11 21:07:37.969 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:07:37.969 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:07:37.969 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:37.969 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2022-12-11 21:07:38.090 DTC Client socket (2) \| Closed. \| 2022-12-11 21:07:38.090 Symbol settings received. Request ID: 6. \| 2022-12-11 21:07:39.450 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:07:41.976 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:07:41.980 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:07:41.981 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 21:07:41.981 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:07:41.981 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:07:42.096 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:07:42.096 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:07:42.097 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:07:42.097 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 21:07:42.391 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 21:07:42.391 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:42.391 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:42.392 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 21:07:42.392 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:42.392 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:07:42.411 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 21:07:42.412 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:07:42.412 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:42.412 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:07:42.412 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 21:07:42.595 DTC Client socket (1) \| Closed. \| 2022-12-11 21:07:42.595 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:07:46.452 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:07:46.455 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:07:46.455 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 21:07:46.456 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:07:46.456 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:07:46.604 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:07:46.604 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:07:46.605 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:07:46.605 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 21:07:47.002 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 21:07:47.002 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:47.002 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:47.002 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 21:07:47.002 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:47.002 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:07:47.033 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 21:07:47.034 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:07:47.034 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:47.034 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:07:47.034 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 21:07:47.204 DTC Client socket (1) \| Closed. \| 2022-12-11 21:07:47.204 Rithmic Direct - DTC \| Using server connection: Rithmic 01-Chicago Area-Non-Aggregated \| 2022-12-11 21:07:51.040 Rithmic Direct - DTC \| Connecting to the server rsc.rithmic.com. Port 50503 \| 2022-12-11 21:07:51.049 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-12-11 21:07:51.050 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-12-11 21:07:51.050 DTC Client socket (1) \| Connecting to IP: 216.57.156.163. \| 2022-12-11 21:07:51.050 Rithmic Direct - DTC \| Network connection to server complete. \| 2022-12-11 21:07:51.212 Rithmic Direct - DTC \| Starting socket receive thread. \| 2022-12-11 21:07:51.212 Rithmic Direct - DTC \| Setting DTC encoding to Binary \| 2022-12-11 21:07:51.212 Rithmic Direct - DTC \| Sending logon request message. \| 2022-12-11 21:07:51.212 Rithmic Direct - DTC \| Received logon response. \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Server Name: . \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:51.610 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2022-12-11 21:07:51.610 Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Waiting for socket receive thread to end \| 2022-12-11 21:07:51.647 DTC Client socket (1) \| CloseSocket call. \| 2022-12-11 21:07:51.648 Rithmic Direct - DTC \| Disconnected. \| 2022-12-11 21:07:51.648 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2022-12-11 21:07:51.648 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2022-12-11 21:07:51.648 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2022-12-11 21:07:51.813 DTC Client socket (1) \| Closed. \| 2022-12-11 21:07:51.813 Here is my Message log Date Time Of Last Edit: 2022-12-12 02:09:26

[2022-12-12 04:51:58] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14016
That error message comes from Rithmic: Rithmic Direct - DTC \| Server protocol version: 8. Client protocol version: 8 \| 2022-12-11 21:07:51.610 Rithmic Direct - DTC \| Logon error received from server: permission denied \| 2022-12-11 21:07:51.610 Here is more information about this: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-12 06:07:19] #5 [Go To First Post]
Martinyan333 - Posts: 27
I have an account with Ironbeam, which allows me to authorize the CME group market data. I've been using Rithmic the same way for several months and this is the first this has come up. Any ideas as to why this is happening? I've checked my account via Ritmic and everything is fine. I log into the data services via Teton CME Order Routing once a month to qualify for it. I can't remember if I did this month, could this be happening because of that?

[2022-12-12 13:02:12] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 14016
You need to ask your broker for help with the permission denied error. We do not have any more information about this. No it is completely unrelated: could this be happening because of that? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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