Support Board

Date/Time: Fri, 03 May 2024 18:03:34 +0000

Post From: Rolling Over Positions and Orders at Contract Rollover in Continuous Contract

[2022-12-06 23:21:19] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31355
You last had an active exchange in April of this year. It did not renew in March for some reason and you have not had the real-time data from us since then (or at least, you should not have). We can not explain what may have occurred, but we can move forward from here. The exchange you selected is the lowest cost option for the CME exchange. And yes, the symbols will change when you change services. But you can stay connected to your trading account and get the data from our Denali Exchange Data Feed. There is no reason to change your Current Selected Service - unless you want to. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing