Support Board

Date/Time: Thu, 02 May 2024 22:51:07 +0000

Post From: Having issues getting any data, not connecting

[2022-12-05 18:43:01] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
Your issue is related to the following in your log: SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 This means that you are only setup to get data from our Denali Exchange Data Feed to 1 system, but you have two systems trying to get the data. In other words, you have another system connected to the data feed already, so the current system can not get the data. Refer to the following for more information on this: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing