Support Board

Date/Time: Wed, 24 Apr 2024 11:18:34 +0000

Post From: Cannot Connect to Denali Data Exchange Feed

[2022-12-02 18:54:35] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31059
We have activated the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts" for you. You will need to have at least $33.00 in your account before the first day of each month in order to pay the exchange fee, which is due on the first day of each month. Keep in mind the exchange fee is separate from your Service Package fee, which next comes up for renewal on December 22, 2022. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing