Support Board

Date/Time: Wed, 08 May 2024 17:47:42 +0000

Post From: Connecting to Apex and Rithmic don't work

[2022-12-02 15:51:26] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31466
You are setup to use the Denali Feed in terms of your account setup. Check the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds and make sure this is set to Yes. Then, the last thing to check is that you have an [M] showing at the end of the symbol in your chart header. Refer to the following: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing