Support Board
Date/Time: Wed, 05 Nov 2025 09:14:02 +0000
Post From: Connecting to Apex and Rithmic don't work
| [2022-12-02 15:51:26] |
| John - SC Support - Posts: 42772 |
|
You are setup to use the Denali Feed in terms of your account setup. Check the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds and make sure this is set to Yes. Then, the last thing to check is that you have an [M] showing at the end of the symbol in your chart header. Refer to the following: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |