Support Board
Date/Time: Wed, 17 Sep 2025 00:20:45 +0000
Post From: Market data not updating
| [2022-12-01 18:18:48] |
| John - SC Support - Posts: 41850 |
|
On November 7, 2022 you selected the option to "Deactivate" the exchange that you had active for the Denali Exchange Data Feed. Therefore, when the new month started today, you no longer had an active exchange on your account. There was no notification since the action was done by yourself to deactivate the exchange. You can reactivate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |