Login Page - Create Account

Support Board


Date/Time: Tue, 10 Jun 2025 01:35:39 +0000



Post From: Trade didn't go through on Sierra's end, but it did on my broker's end

[2022-12-01 16:22:29]
Martinyan333 - Posts: 27
It was the first time happening so I really hope it was just a one off.

I spoke to Rithmic/Apex's support team and they responded with:

"If Sierra Charts is claiming that it's a Rithmic issue, they will need to open a ticket with Rithmic's R|API team to have the issue resolved."