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Date/Time: Wed, 17 Sep 2025 00:14:39 +0000



Post From: Trade didn't go through on Sierra's end, but it did on my broker's end

[2022-12-01 11:47:13]
Sierra_Chart Engineering - Posts: 20900
It is not a Sierra Chart problem at all. An order not acknowledged is not an issue on the Sierra Chart side. That is impossible. It is due to a server issue or a connectivity issue.


Sometimes there can be an issue like this. Hopefully it is an uncommon occurrence which we would expect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-01 11:47:36