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Date/Time: Wed, 17 Sep 2025 00:14:46 +0000



Post From: RESOLVED: Binance Data Feed Unavailable

[2022-12-01 11:45:39]
Sierra_Chart Engineering - Posts: 20900
The Binance data feed became unavailable since about 8 PM US Eastern time November 30.

This is the reason why:
"Service unavailable from a restricted location according to 'b. Eligibility' in https://www.binance.com/en/terms. Please contact customer service if you believe you received this message in error."

We do access this data feed from US servers. We have to access the data feed out of Europe where we have other servers. We will set that up but give us a few hours.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing