Support Board
Date/Time: Tue, 16 Sep 2025 22:24:54 +0000
Post From: DOM freezing at market open again
| [2022-12-01 11:29:03] |
| Sierra_Chart Engineering - Posts: 20900 |
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Regarding post 12, refer to: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM Could this be an issue related to the geographical location of certain clients?
Any time, you are outside of the internal network, and you are using the public Internet for data, yes there absolutely can be problems which are outside of our control. Including the data feed pausing due to packet loss outside of our infrastructure! Refer to:Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-01 11:31:01
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