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Date/Time: Wed, 01 May 2024 21:45:02 +0000



Post From: Connecting to Apex and Rithmic don't work

[2022-12-01 02:03:50]
gabriel_demers - Posts: 12
Hey, i'm trying to connecter sierra chart to Apex rythmic but it doesn't work, i'm sending you a screenshot of my installation and also the message I have in the log !

Thanks a lot !

Software version: 2400 64-bit | 2022-11-30 21:02:56.156
Primary Thread ID: 6544 | 2022-11-30 21:02:56.156
Usage end date: 2023-01-17 | 2022-11-30 21:02:56.156
Enabled for: Sierra Chart Historical Data Service. | 2022-11-30 21:02:56.156
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-30 21:02:56.156
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-30 21:02:56.156
Enabled for exchange2: CME (Trading Account Required) | 2022-11-30 21:02:56.156
Enabled for exchange2: CBOT (Trading Account Required) | 2022-11-30 21:02:56.156
Enabled for exchange2: COMEX (Trading Account Required) | 2022-11-30 21:02:56.156
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-11-30 21:02:56.156
Enabled for exchange2: fairx_exchange.data | 2022-11-30 21:02:56.156
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-30 21:02:56.156
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-11-30 21:02:56.156
Custom symbol settings values: enabled | 2022-11-30 21:02:56.156
Chart Update Interval: 500 | 2022-11-30 21:02:56.156
Intraday Data Storage Time Unit: 0 | 2022-11-30 21:02:56.156
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-30 21:02:56.156
2022-12-01 02:02:56 Local computer time in UTC | 2022-11-30 21:02:56.156
2022-11-30 21:02:56 Local computer time in SC Time Zone | 2022-11-30 21:02:56.156
2022-12-01 00:04:45 Server time in UTC | 2022-11-30 21:02:56.156
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-30 21:02:56.156
Program path: C:\SierraChart\ | 2022-11-30 21:02:56.156
Data Files path: C:\SierraChart\Data\ | 2022-11-30 21:02:56.156
OS Version Number: 10.0 | 2022-11-30 21:02:56.157
Locale Setting: C | 2022-11-30 21:02:56.157
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll, zyp sierra free_2151.dll, zyp sierra free_2151_64.dll | 2022-11-30 21:02:56.158
Allowed protected custom studies: zyp_download_free | 2022-11-30 21:02:56.158
Crash reporter started: true | 2022-11-30 21:02:56.158


Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2022-11-30 21:03:04.878
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2022-11-30 21:03:04.878
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-30 21:03:04.878
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-30 21:03:04.879
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-11-30 21:03:04.879
Rithmic Direct - DTC | Network connection to server complete. | 2022-11-30 21:03:04.917
Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-30 21:03:04.917
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-11-30 21:03:04.917
Rithmic Direct - DTC | Sending logon request message. | 2022-11-30 21:03:04.917
Rithmic Direct - DTC | Received logon response. | 2022-11-30 21:03:05.059
Rithmic Direct - DTC | Server Name: . | 2022-11-30 21:03:05.059
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-30 21:03:05.059
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-11-30 21:03:05.059
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-30 21:03:05.059
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-30 21:03:05.059
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-11-30 21:03:05.082
DTC Client socket (1) | CloseSocket call. | 2022-11-30 21:03:05.082
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-30 21:03:05.082
Rithmic Direct - DTC | Disconnected. | 2022-11-30 21:03:05.082
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-30 21:03:05.082
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-11-30 21:03:05.118
DTC Client socket (1) | Closed. | 2022-11-30 21:03:05.118
image2022-11-30_20-58-22.png / V - Attached On 2022-12-01 02:02:00 UTC - Size: 28.32 KB - 150 views
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