Support Board
Date/Time: Wed, 01 May 2024 21:45:02 +0000
Post From: Connecting to Apex and Rithmic don't work
[2022-12-01 02:03:50] |
gabriel_demers - Posts: 12 |
Hey, i'm trying to connecter sierra chart to Apex rythmic but it doesn't work, i'm sending you a screenshot of my installation and also the message I have in the log ! Thanks a lot ! Software version: 2400 64-bit | 2022-11-30 21:02:56.156 Primary Thread ID: 6544 | 2022-11-30 21:02:56.156 Usage end date: 2023-01-17 | 2022-11-30 21:02:56.156 Enabled for: Sierra Chart Historical Data Service. | 2022-11-30 21:02:56.156 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-30 21:02:56.156 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-30 21:02:56.156 Enabled for exchange2: CME (Trading Account Required) | 2022-11-30 21:02:56.156 Enabled for exchange2: CBOT (Trading Account Required) | 2022-11-30 21:02:56.156 Enabled for exchange2: COMEX (Trading Account Required) | 2022-11-30 21:02:56.156 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-11-30 21:02:56.156 Enabled for exchange2: fairx_exchange.data | 2022-11-30 21:02:56.156 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-30 21:02:56.156 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-11-30 21:02:56.156 Custom symbol settings values: enabled | 2022-11-30 21:02:56.156 Chart Update Interval: 500 | 2022-11-30 21:02:56.156 Intraday Data Storage Time Unit: 0 | 2022-11-30 21:02:56.156 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-30 21:02:56.156 2022-12-01 02:02:56 Local computer time in UTC | 2022-11-30 21:02:56.156 2022-11-30 21:02:56 Local computer time in SC Time Zone | 2022-11-30 21:02:56.156 2022-12-01 00:04:45 Server time in UTC | 2022-11-30 21:02:56.156 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-30 21:02:56.156 Program path: C:\SierraChart\ | 2022-11-30 21:02:56.156 Data Files path: C:\SierraChart\Data\ | 2022-11-30 21:02:56.156 OS Version Number: 10.0 | 2022-11-30 21:02:56.157 Locale Setting: C | 2022-11-30 21:02:56.157 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll, zyp sierra free_2151.dll, zyp sierra free_2151_64.dll | 2022-11-30 21:02:56.158 Allowed protected custom studies: zyp_download_free | 2022-11-30 21:02:56.158 Crash reporter started: true | 2022-11-30 21:02:56.158 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2022-11-30 21:03:04.878 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2022-11-30 21:03:04.878 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-30 21:03:04.878 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-30 21:03:04.879 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-11-30 21:03:04.879 Rithmic Direct - DTC | Network connection to server complete. | 2022-11-30 21:03:04.917 Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-30 21:03:04.917 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-11-30 21:03:04.917 Rithmic Direct - DTC | Sending logon request message. | 2022-11-30 21:03:04.917 Rithmic Direct - DTC | Received logon response. | 2022-11-30 21:03:05.059 Rithmic Direct - DTC | Server Name: . | 2022-11-30 21:03:05.059 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-30 21:03:05.059 Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-11-30 21:03:05.059 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-30 21:03:05.059 Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-30 21:03:05.059 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-11-30 21:03:05.082 DTC Client socket (1) | CloseSocket call. | 2022-11-30 21:03:05.082 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-30 21:03:05.082 Rithmic Direct - DTC | Disconnected. | 2022-11-30 21:03:05.082 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-30 21:03:05.082 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-11-30 21:03:05.118 DTC Client socket (1) | Closed. | 2022-11-30 21:03:05.118 |
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