Support Board
Date/Time: Tue, 10 Jun 2025 00:50:54 +0000
Post From: Trade didn't go through on Sierra's end, but it did on my broker's end
| [2022-11-30 14:36:43] |
| Sierra_Chart Engineering - Posts: 19875 |
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The order that you have highlighted with order ID 5603 was not responded to by Rithmic. This would have been a Rithmic issue. Or a communication issue. However, even with a communication issue, that issue would clear and then the state of the order would become available. This should not take any longer than about a minute. If you are doing live trading we definitely recommend using Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-30 14:37:26
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