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Date/Time: Tue, 30 Apr 2024 02:42:48 +0000



Post From: SC Real-Time data - Logon error

[2014-05-06 07:46:51]
User21852 - Posts: 2
Dear support,

Yesterday I start using SC real time data and have problem to connect:

Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-05-06 09:44:30
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-05-06 09:44:30
Sierra Chart - Logon error from server : Not authorized. | 2014-05-06 09:44:30
Sierra Chart: Disconnected from the server. | 2014-05-06 09:44:30
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-05-06 09:44:30

My SC is version 1107. Im connected to IB live account.

Thank you
Peter