Login Page - Create Account

Support Board


Date/Time: Wed, 17 Sep 2025 00:14:38 +0000



Post From: Trade didn't go through on Sierra's end, but it did on my broker's end

[2022-11-30 04:21:10]
Sierra_Chart Engineering - Posts: 20900
If the order was entered in Sierra Chart you should definitely see activity records for it in the Trade Activity Log:
Trade Activity Log: Viewing Historical Trade Activity

There should be no reason why that data would be missing. We would not have any explanation for why data would be missing. Unless it were deleted or your system ran out of storage space. But those would be unlikely.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-30 04:23:19