Support Board

Date/Time: Wed, 08 May 2024 17:08:50 +0000

Post From: Denali data burst

[2022-11-24 04:26:03] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14270
No, there were definitely no problems the Denali data feed today and for about the last 10 to 14 days. This we are quite certain of. The issues in the recent past have been resolved. The issue must have been somewhere else or with your Internet connectivity: Despite several attempts on my side to change the connection (disconnect / reconnect) it was really bad during that time and impossible to trade. We know the problem was not with Denali data feed. These have already been completed: I don't know if you are still implementing the announced changes to the servers There is some additional work but it is only for redundancy, and excess capacity far in excess of what is needed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing