Support Board

Date/Time: Sat, 10 May 2025 22:03:29 +0000

Post From: Rithmic Intraday Download/Backfill Fail

[2014-05-05 15:35:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart and open only one Intraday chart and only one chart. And no others. After that, if there still is a problem with that one particular chart, post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile GC-201406-CME is not a valid Rithmic symbol. Rithmic DTC - Server Alert: Market Data Connection - Heartbeat has been quiet for 55.751 seconds. \| 2014-05-05 10:09:13 This is some kind of communication or server problem that we cannot help with. Refer to help topic 1.2 here: http://www.sierrachart.com/index.php?l=doc/helpdetails1.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-05 15:35:27