Support Board

Date/Time: Fri, 26 Apr 2024 15:13:58 +0000

Post From: DOM issue/settings

[2022-11-18 22:03:31] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31140
IronBeam has not setup your account yet. You need to wait for IronBeam to have everything setup first. Also, you were asking for Market Depth data previously, but you did not activate an exchange that includes the Market Depth data. Therefore, you will not get the market depth for any of the CME Group symbols. If you want to change your selection, you can do so at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just keep in mind that the exchanges do not give refunds, nor do they pro-rate. Therefore, if you deactivate any exchanges, you will not receive the funds back for it. Also, for any new exchanges that you activate, you will pay the full amount for the remainder of this month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing