Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:16:48 +0000



Post From: seirrachart data sevice won't respond

[2022-11-17 15:28:47]
John - SC Support - Posts: 31159
You have the following message in your log:
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-11-17 10:47:04.392 *

Do you have the Global Settings >> Proxy Settings setup in Sierra Chart and are they set properly for your proxy. Refer to the following:
Global Settings Menu: Proxy Settings (Global Settings menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-17 15:29:02