Login Page - Create Account

Support Board


Date/Time: Thu, 12 Jun 2025 07:24:35 +0000



Post From: Unable to load historical intraday data

[2022-11-14 10:13:15]
Sierra_Chart Engineering - Posts: 19895
Select Edit >> Cancel Intraday Data Downloads.

And then follow the procedure here:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing