Date/Time: Wed, 27 Sep 2023 02:05:39 +0000
Post From: Price Delay
|Sierra_Chart Engineering - Posts: 10452|
There is not sufficient information here for us to determine what the problem is.
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. We just need to know one symbol only.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
We will then determine what the problem is.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing