Support Board

Date/Time: Tue, 16 Apr 2024 16:36:05 +0000

Post From: Service Package 11 with Denail-Feed

[2022-11-11 17:07:34] Link To Thread - Link To Post [Go To First Post]
User355493 - Posts: 23
Hello SC Team, I upgraded to package 11 today (including Denali feed). I wonder why I still get delayed data or no Market-Depth data. I thought the feed is included in the package ? What is the problem ? Where I read that you should book additional real-time data (33 dollars per month). Is that correct ? If so, what advantage do I have then at all that the Denali feed is included ? I do not see any difference/benifit.... Is it generally possible to downgrade a package? My desired configuration is as follows: Order execution via Rhytmic (unfortunately, there is no other way with my provider), but real-time data and market depth via Denali feed. With kind regards