Support Board
Date/Time: Thu, 12 Jun 2025 09:17:43 +0000
Post From: Hi my sierra chart hasnt been able to download data for about two weeks
| [2022-11-11 10:28:30] |
| Sierra_Chart Engineering - Posts: 19897 |
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We see you are using Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy In your particular case you just need to activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Once you are using the Denali Data Feed for data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-11 10:32:46
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