Support Board

Date/Time: Fri, 26 Apr 2024 16:52:14 +0000

Post From: SC Data lag/disconnects

[2022-11-10 21:34:47] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14103
We are aware that one of our servers with a small percentage of the users had a data lag and that server has been taken off-line in the morning. It was a backup server. Most likely you were affected by the above issue. We did not notice any other issues. But we are still the process of doing some network upgrades. An important network upgraded we expect to be completed this Friday. We apologize for the delay. This is a delay on the data center side which we are very very unhappy about and that has been communicated to them clearly. Incompetence on their part. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-10 21:39:15