Support Board
Date/Time: Sat, 14 Jun 2025 05:09:47 +0000
Post From: Historical Download Failed
| [2022-11-03 21:05:10] |
| John - SC Support - Posts: 40422 |
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First item - we have resolved the issue with the historical data. It was completely a human error that should not occur again. With the delete and redownload, your drawings should not have been removed. Check in the Tools >> Manage Chart Drawings Window to see if you can find them there, and look at the Anchor points to determine where they are now located on your chart. It sounds like perhaps you had them before where the data was missing and then by redownloading it pushed the drawings much further back in time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |