Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 07:54:06 +0000



Post From: Problem with REAL TIME DATA FEED

[2022-11-03 18:54:51]
Sierra_Chart Engineering - Posts: 14076
There was a problem with the file system on one of our servers earlier today that we did not catch until hours later and it has now been resolved.

Follow the instructions here to download missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

We apologize for this issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing