Support Board
Date/Time: Tue, 04 Nov 2025 13:46:42 +0000
Post From: Interactivebrokers _ No data between 16h / 19h
| [2013-05-02 16:38:41] |
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Go to one of those charts , right-click before the missing bars and select Delete Data and Download. After that, please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log If you still have a problem, also try temporarily disabling the firewall software you are running. The Windows firewall should not be causing a problem and does not need to be disabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |