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Post From: Problem with REAL TIME DATA FEED

[2022-11-03 14:49:46] Link To Thread - Link To Post [Go To First Post]
user08187 - Posts: 15
Hi Even I received similar error. "HD Request # 4 \| Error downloading historical Intraday data for MESZ22-CME. Historical data logon error: Serving data is disabled \| 2022-11-03 09:04:24.847" Charts weren't displaying bars for some time. I closed and opened the chart, but no use. Then after some time, I deleted all data and reloaded; it took some time and finally it worked. Below is the selection of log: SC Data - All Services \| Connected to server complete. \| 2022-11-03 09:04:24.523 Triggering next historical data download in queue. \| 2022-11-03 09:04:24.523 Triggering next historical data download in queue. \| 2022-11-03 09:04:24.523 Triggering next historical data download in queue. \| 2022-11-03 09:04:24.523 Triggering next historical data download in queue. \| 2022-11-03 09:04:24.523 No download requests in the queue to start downloads for. \| 2022-11-03 09:04:24.533 No download requests in the queue to start downloads for. \| 2022-11-03 09:04:24.533 Mapping MESZ22-CME to MESZ22. Service code: cme \| 2022-11-03 09:04:24.549 Using symbol data fast lookup vector \| 2022-11-03 09:04:24.549 SC Data - All Services \| Starting real-time market data updates for: MESZ22-CME (MESZ22). ID: 1 Service code: cme \| 2022-11-03 09:04:24.549 SC Data - All Services \| Connecting to the server ds23.sierracharts.com. Port 10048 \| 2022-11-03 09:04:24.549 DTC Client socket (5) \| Creating socket. \| 2022-11-03 09:04:24.549 DTC Client socket (5) \| New receive buffer size: 5242880 \| 2022-11-03 09:04:24.549 DTC Client socket (5) \| Connecting to IP: 142.215.18.103. \| 2022-11-03 09:04:24.549 SC Data - All Services \| Requesting security definition data for: MESZ22-CME (MESZ22). ID: 1 \| 2022-11-03 09:04:24.552 SC Data - All Services \| Network connection to server complete. \| 2022-11-03 09:04:24.673 SC Data - All Services \| Starting socket receive thread. \| 2022-11-03 09:04:24.673 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-11-03 09:04:24.673 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2022-11-03 09:04:24.741 HD Request # 4 \| Sending historical data logon request message. \| 2022-11-03 09:04:24.741 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2022-11-03 09:04:24.787 SC Data - All Services \| Sending logon request message. \| 2022-11-03 09:04:24.787 Socket (4) \| CloseSocket call. \| 2022-11-03 09:04:24.847 HD Request # 4 \| Error downloading historical Intraday data for MESZ22-CME. Historical data logon error: Serving data is disabled \| 2022-11-03 09:04:24.847 Added historical Intraday data request for MESZ22-CME to the queue. \| 2022-11-03 09:04:24.847 Intraday data recording state for symbol MESZ22-CME is set to download 'Pending'. \| 2022-11-03 09:04:24.847 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2022-11-03 09:04:24.847 Triggering next historical data download in queue. \| 2022-11-03 09:04:24.847 Historical data download thread signaled to stop. \| 2022-11-03 09:04:24.847 HD Request # 4 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESZ22-CME \| 2022-11-03 09:04:24.847 HD Request # 4 \| Completion time: 0s. \| 2022-11-03 09:04:24.868 Delaying start of download for MESZ22-CME. \| 2022-11-03 09:04:24.872 HD Request # 3 \| Requesting historical Daily data for ETM15 starting at 2014-10-01. SC External HD service. \| 2022-11-03 09:04:24.874 SC Data - All Services \| Received logon response. \| 2022-11-03 09:04:24.894 SC Data - All Services \| Server Name: RealTime Server. \| 2022-11-03 09:04:24.894 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2022-11-03 09:04:24.894 SC Data - All Services \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2022-11-03 09:04:24.894 SC Data - All Services \| Waiting for socket receive thread to end \| 2022-11-03 09:04:24.894 DTC Client socket (5) \| CloseSocket call. \| 2022-11-03 09:04:24.895 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2022-11-03 09:04:24.895 SC Data - All Services \| Disconnected from the server. \| 2022-11-03 09:04:24.895 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2022-11-03 09:04:24.895 Socket (4) \| Socket gracefully closed by remote side. \| 2022-11-03 09:04:24.952 Socket (4) \| Closed. \| 2022-11-03 09:04:24.953 DTC Client socket (5) \| Socket gracefully closed by remote side. \| 2022-11-03 09:04:25.013 DTC Client socket (5) \| Closed. \| 2022-11-03 09:04:25.013 HD Request # 3 \| Receiving historical Daily data for MESM15-CME starting at 2014-10-02. \| 2022-11-03 09:04:25.150 HD Request # 3 \| Writing historical Daily data to the file MESM15-CME.dly. \| 2022-11-03 09:04:25.150 HD Request # 3 \| Bytes received: 196 \| 2022-11-03 09:04:25.150 HD Request # 3 \| Received 4 Daily data records from 2014-10-02 00:00:00 to 2014-10-06 00:00:00 (5.0 days) and wrote 3 records for MESM15-CME \| 2022-11-03 09:04:25.150 HD Request # 3 \| Completion time: 2s. \| 2022-11-03 09:04:25.150 HD Request # 3 \| Daily data download complete for MESM15-CME. Unique request ID: 3 \| 2022-11-03 09:04:25.150 Removing historical data download ID 3. \| 2022-11-03 09:04:25.150 Date Time Of Last Edit: 2022-11-03 16:00:10


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