Support Board

Date/Time: Wed, 17 Sep 2025 11:30:54 +0000

Post From: Rithmic Direct DTC Problem

[2022-11-02 14:36:27] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 41850
With regards to Rithmic historical data, there are general issues and we can not do anything about. Refer to our position on this at the following link: Rithmic Trading Platform Service: Rithmic Support Policy With regards to your Trade Service Log, there are a few files that have issues for some reason. The only thing you can do is to remove these files from your system. They would be the following: E:\SierraChart Aurel\TradeActivityLogs\TradeActivityLog_2022-10-25_UTC.None.data E:\SierraChart Aurel\TradeActivityLogs\TradeActivityLog_2022-10-21_UTC.None.data E:\SierraChart Aurel\TradeActivityLogs\TradeActivityLog_2022-10-18_UTC.None.data E:\SierraChart Aurel\TradeActivityLogs\TradeActivityLog_2022-10-17_UTC.None.data E:\SierraChart Aurel\TradeActivityLogs\TradeActivityLog_2022-10-14_UTC.None.data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing