Support Board
Date/Time: Sat, 14 Jun 2025 02:16:43 +0000
Post From: Sierra data server status?
| [2022-11-02 14:21:30] |
| Sierra_Chart Engineering - Posts: 19911 |
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Sierra Chart uses multiple data servers in different data centers. In your case these particular servers are with Barchart.com. We do monitor these servers, and there was no indication of lost connectivity. Although if it was for a very short duration like less than 30 seconds, it is not something that would get detected by us. We are implementing completely new infrastructure, and source data feed for our US equities data independent from Barchart. This is in progress and we hope to complete it before the end of the year. What we would like you to do is also open charts for symbols like SPY-NQTV and see if you lose the data feed for those, at the same time you would lose the feed for SPY. Please let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-02 14:22:26
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