Support Board

Date/Time: Wed, 01 May 2024 16:20:07 +0000

Post From: Trade DOM Buy/Sell Column Lines color applies to text

[2022-10-25 17:17:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31260
You do NOT have an exchange active with us that includes the Market Depth. This is why you are only getting the 1 level. To change your selected exchange go to the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just be aware that the exchange fees are NOT pro-rated, therefore you will pay the full amount for the month regardless of when you activate the exchange within the month. For example, if you activate the "Full CME Group with Market Depth for Non-Professionals" you will pay $33.00 today in order to get the data for the remainder of October and then you will need to pay again on November 1 for the month of November. Therefore, you may want to wait until the first of the month before activating a new exchange. You would then "Deactivate" your active exchanges immediately, as you will continue to get the data through the end of the month, you are just setting them to not automatically renew. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing