Support Board

Date/Time: Sun, 19 May 2024 18:37:06 +0000

Post From: Delayed Data is only intermittently updating the charts

[2022-10-25 06:00:45] Link To Thread - Link To Post [Go To First Post]
User885565 - Posts: 17
Hi, I am on a free trial with delayed data. Sometimes during the trading day the data does not come through and to update the charts. I think it may be a timing issue on the charts I have set up as the window in the top left is green and the "DF" number is ticking over. I am concentrating (for now) on Euro CME Futures. As FX is a 24 hour market I have set the charts to be on all the time; evenings, ETH, etc and timed the trading day to start at 17:00:00 EST and end at 16:59:59 but there are these issues with the chart not updating. All the data is filled in later on but there are periods when the chart just does not move. Any and all help is greatly appreciated, Reg