Support Board

Date/Time: Sat, 04 May 2024 11:55:40 +0000

Post From: Data Feed Agreement Change

[2022-10-19 22:11:37] Link To Thread - Link To Post [Go To First Post]
George Ionescu - Posts: 10
Hello Last month I have activated Denali Pack 12 + CME Non-Professional Certification based on a deal I had with Ironbeam FCM for a real trading account. I've never been connected to the Ironbeam services. In the meantime, I change my broker to Stage5/Advantage. Finally, only yesterday I successfully connected my Sierra account and platform to the Teton Order routing througth Advantage FCM. Currently I'm facing issues in getting real data. I think the problem is where I declared in my exchange agreement Ironbeam as my broker. The issues are the followings: - On the Help/About/..Exchanges List I see the note: CME (trading account required). - For Mini and Micro S&P 500 I have good data - I see price movement - For Most of the CME Futures I see black screen - For GCZ22 (gold) the chart is delayed - On the Quote Board I see only 0s. Could you please give me a hand? I think that, probably I should change the agreement with CME. Thanks