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Date/Time: Wed, 17 Sep 2025 17:02:34 +0000



Post From: Can't Download Data from IB

[2022-10-18 16:37:52]
Sierra_Chart Engineering - Posts: 20913
We cannot help with Interactive Brokers historical data issues beyond the documentation given. We recommend using the Denali Exchange Data Feed. This will solve the problem immediately. You need to complete the agreements here and activate the exchanges you need:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

The cost will be as little as 1.25 USD per month.

Full documentation:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-18 16:38:39