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Direct MessagesDate/Time: Sun, 28 Apr 2024 15:26:16 +0000
Post From: Cannot load historical data
| [2022-10-17 16:48:31] |
| User199865 - Posts: 23 |
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Just loaded up my Sierra chart like I always do and none of the data has loaded up since I logged out from that spot Friday morning, and then gapped to today's new prices. I have refreshed the charts and when I did that it actually took away another 2 days so now missing the last 2 days data! I have noticed sierra did take a payment off me last 24 hours. So I am wondering if the package I have has changed and I need a different one? for the record, I trade ES on CME via apex trader (rithmic) I am missing a huge gap for the last few months of data but on my TPO charts. And cant see any historical data on my 5min ES candle chart and it just started at the point where I log in each time... and some of my charts just has 3 previous days missing and can go way back on them. This is clearly a Sierra chart issue that needs sorting ASAP - I need someone to sieraa to call me and do a remote access so I can show what I mean as it was working but your last message says it would be impossible I have attached my TPO where I have historic data form 2 years ago until september 2021 then it stops and jump to today's TPO and misses everything. Why? Also attached the chart settings where loads have all been greyed out and cant change. I must note if I move back to SC all data delayed everyone works fine. Date Time Of Last Edit: 2022-10-17 20:10:58
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