Support Board

Date/Time: Sun, 28 Apr 2024 15:17:08 +0000

Post From: Cannot load historical data

[2022-10-17 15:50:30] Link To Thread - Link To Post [Go To First Post]
User199865 - Posts: 23
I have not done anything different and have been trading a funded account with Apex via rithmic of a long time. Sierra took a renew payment over the weekend and now all the charting data is messed up. Im not sure what I will have to do now as It was all working fine on Friday morning. Can you confirm if I need to purchase a different package for this to work? If so what is the package as its not clear as I haven't done anything different and its stopped working I will add I can see historical data on my daily chart as shown in picture but not on any of my other cahrts which doesn't make sense right?? I have actually upgraded my package to package 11 advanced to see if renewed to a different package. Still the same error. I would like this sorted out please asap and refunded. Date Time Of Last Edit: 2022-10-17 16:41:38


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