Support Board
Date/Time: Wed, 05 Nov 2025 22:36:15 +0000
Post From: Cannot load historical data
| [2022-10-17 15:50:30] |
| User199865 - Posts: 23 |
|
I have not done anything different and have been trading a funded account with Apex via rithmic of a long time. Sierra took a renew payment over the weekend and now all the charting data is messed up. Im not sure what I will have to do now as It was all working fine on Friday morning. Can you confirm if I need to purchase a different package for this to work? If so what is the package as its not clear as I haven't done anything different and its stopped working I will add I can see historical data on my daily chart as shown in picture but not on any of my other cahrts which doesn't make sense right?? I have actually upgraded my package to package 11 advanced to see if renewed to a different package. Still the same error. I would like this sorted out please asap and refunded. Date Time Of Last Edit: 2022-10-17 16:41:38
|
 Screenshot 2022-10-17 171001.png / V - Attached On 2022-10-17 16:10:10 UTC - Size: 120.63 KB - 231 views |