Support Board

Date/Time: Wed, 24 Apr 2024 06:49:34 +0000

Post From: Platform error>

[2022-10-05 05:57:10] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14068
When you exited Sierra Chart had the parent order filled or not? If not, then the target and stop order would not have been working at the exchange since you are using CQG. This is why we recommend using Teton order routing: Sierra Chart Teton Futures Order Routing From our CQG documentation: Server Managed Bracket Orders: No. Support has been removed as of version 1819 due to unexpected behavior with this order type on CQG. For Server Managed Bracket orders, it is necessary that you use the Teton Order Routing Service instead of CQG. This is actually one of the strongest reasons why Sierra Chart recommends using the Teton Order Routing Service instead of CQG, if you are trading CME Group. When server-side bracket orders, are not supported, this makes order handling less safe. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-05 05:57:24